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wow, i am in the same boat. they said they could make a veneer for me...sent them my pictures, they sent me at least 5 or 6 of them...some i didnt even ask to get remade..i have been fighting with them for a year. Laurie, Heather Wiggins, Michelle Mathison, and the DIRECTOR of the company...which took a year for them to even tell me his name, i actually got it from the BBB in Fort Worth texas. i filed a complaint.

alot of good that did.

i have emailed, and emailed and called, and actually finally got the directors email, Bil Watson...i get a receipt back that he read the message, but does not have the balls to answer me.

Heather sent me a nasty letter friday...telling me if i sent any more emails, it was going to be considered harassment....thats too funny...they have all my money...and i have NOTHING....go ahead, explain that to your lawyers...i could go on forever...this company is a joke, do not get pulled in!!!

Reason of review: poor everything.

Monetary Loss: $600.

Preferred solution: Full refund.

Location: Dublin, Ohio

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Guest

Please contact the USPS to file a postal fraud claim; contact the Texas Board of Dental Examiners (Brighter Image Labs, Press On Veneers, BIL Veneers, etc., are part of MSC Development--the state of Texas has registered them under the SIC code for dental laboratories--they claim they aren't a dental lab because no dentists are involved. Shady practice, yes?

Contact the Texas Attorney General (they won't get involved unless enough people complain). Contact your local law enforcement, bring receipts and everything you have. Refer to customer dissatisfaction.

They may reach out to DFW law enforcement if theft was involved. That happened in my case.

Guest

no, my issue isnt even close to being resolved...they still have all my money, and i have nothing. they wont answer emails, or phone calls...and i was threatened that if i do send any more emails, i will be charged with harrasment...

this is just totally uncalled for...you cant keep my money...and i have nothing!!!

Guest
reply icon Replying to comment of Guest-1251493

No they can not, that is stealing. Sue them...

and there is no way I'm waiting more than 1 month AKA $100 (according to my contract) for my veneers.

It will be on my credit... I will try to dispute but if all fails ..oh well, I bet they won't get another one of my hard earned dimes.

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