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PLEASE DO NOT ORDER FORM THESE PEOPLE ITS A SCAM I placed an order thought they were nice but to long I reached out to brighter image they said they would adjust them for free which they should as much money as I spent now they are trying to charge me for the...
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I didn't like
  • Refuse to adjust for free after i was told you would
  • Product never fit my mouth
  • Poor customer service
#1236868
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Brighter Image Lab - Amazing results

I've used them a few times and have always had amazing service. Quality product and their reps must be well compensated as they go above and beyond.
#1225262
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Brighter Image Lab - Life Changer!

I CANNOT TELL YOU GUYS HOW HAPPY! I AM...THEY DID A EXCELLENT!!!....JOB! MAY FRIM BKKYN NY MARCH 2018
4.1
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1222446
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I read on the website to expect you teeth in 2 weeks. At 6 weeks, I called to inquire. They said they'd rush the order.????? at 7 weeks they came, but didn't fit. wouldn't even fit on. They fit fine, but were so white that they definitely looked fake. the company was...
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Anonymous
Jenn

https://www.ftccomplaintassistant.gov/Information#crnt

3.0
I liked
  • Concept
I didn't like
  • Way they look and how long it takes between each step
#1200446
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Oct 2016 They promised me the moon and delivered nothing but heartache. Liars, scammer and con artists. Didn't fit. I was allergic to the material. They promised they would remake them. Then wanted me to pay another $50. I already knew the product was horrible, and...
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Anonymous
Jenn

https://www.ftccomplaintassistant.gov/Information#crnt

Anonymous
Jenn

I feel the same way. They got me for 3 grand. :(

#1198961
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I have been wearing my upper arch veneers for two months now, and I am exceptionally pleased. At first, as is stated on the website and in the literature, they do feel bulky, and if your natural teeth are (or ever became) slightly crooked (or were missing), the fact...
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4.1
I liked
  • Product is outstanding
#1198119
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Brighter Image Lab - Never again

The customer service especially Lori Hall and a man named Mike I think hung up on me! I'm having trouble receiving my veneers. Once they collect their money they don't want anything to do with you!!
1.3
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1195552
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Nothing happened this company has been more then great to me i love my veneers! I do not care that all of you guys say this is all prob. Bec. Your all spoiled and nothing is ever good enough for you but who ever you are that can not even say your name .. This company...
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Anonymous
Rachel

I hope u r right I just ordered my top arch to do. Was debating between brighter image or instasmile

5.0
#1190843
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Brighter Image Lab - Customer Care Review
Brighter Image Lab - Customer Care Review
Brighter Image Lab - Customer Care Review
I was blocked by this company for calling them fraudsscam.
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Anonymous
jerry

well did you even tell them your dislikes or just start calling them names? If that's the case I most certainly don't blame them for blocking you. I'm always amused by people ...

1.0
#1190631
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Contact Brighter Image Lab

Mailing Address:
Brighter Image Lab
100 Main St
Fort Worth, TX 76102
Phone:
(888) 257-2455
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Brighter Image Lab Products and Services

I have them financed, they immediately within the week show up under credit report, but now they won't take payments wo bank and routing info, I sent impressions in first of year, had authorized payment for a 14 day return. Now I'm told they won't charge that and...
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4.0
#1185778
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