1.1K views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
4 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.3

The veneers cost a total of $1200. On their website, they have a payment plan where you can pay half payments.

I paid $600 CAD and then a week later I found out I was getting braces put on, so I didn't need the veneers anymore and I cancelled the order. The company didn't start on my veneers because I didn't pay the full payment so there should be no reason that they won't refund me.

The $600 CAD is still in my balance and It's been over a year and I'm still trying to get my $600 CAD back. I worked very hard to earn my money and it's a shame that they'll steal it like that.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Full refund.

Brighter Image Lab Cons: Poor customer service, Cruel, No response to my emails, Accounting heather wiggins.

Location: 100 Main St, Fort Worth, TX 76102, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Did you have your impressions done, or you never had the chance to do so?

Guest
reply icon Replying to comment of Guest-1444299

Yes I had my impressions done. I didn't entirely expect a full refund, but a partial refund because they shipped me the impressions.

Guest

IT CLEARLY SAYS NO REFUNDS. WHAT DID YOU EXPECT.

MAYBE YOU SHOULD HAVE THOUGHT ABOUT BRACES BEFORE ORDERING THESE. THIS IS ALL YOUR FAULT.

Guest
reply icon Replying to comment of Guest-1431549

Youโ€™re an idiot

Brighter Image Lab Reviews

  1. 76 reviews
  2. 16 reviews
  3. 7 reviews
  4. 12 reviews
  5. 13 reviews
Brighter Image Lab reviews