Brighter Image Lab - I cancelled my order after paying, they stole my money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerThe veneers cost a total of $1200. On their website, they have a payment plan where you can pay half payments.
I paid $600 CAD and then a week later I found out I was getting braces put on, so I didn't need the veneers anymore and I cancelled the order. The company didn't start on my veneers because I didn't pay the full payment so there should be no reason that they won't refund me.
The $600 CAD is still in my balance and It's been over a year and I'm still trying to get my $600 CAD back. I worked very hard to earn my money and it's a shame that they'll steal it like that.
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Full refund.
Brighter Image Lab Cons: Poor customer service, Cruel, No response to my emails, Accounting heather wiggins.
Location: 100 Main St, Fort Worth, TX 76102, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Did you have your impressions done, or you never had the chance to do so?
Yes I had my impressions done. I didn't entirely expect a full refund, but a partial refund because they shipped me the impressions.
IT CLEARLY SAYS NO REFUNDS. WHAT DID YOU EXPECT.
MAYBE YOU SHOULD HAVE THOUGHT ABOUT BRACES BEFORE ORDERING THESE. THIS IS ALL YOUR FAULT.
Youโre an idiot