Product: Brighter Image Lab Veneer Clear all filters (0 of 49 reviews match)
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Brighter Image Lab - Heartbroken

I purchased the upper and lower impression kit and quickly changed my mind. I wanted to return the unused kit. Now, I am being told there are no refunds or cancellations. I am out of $868.00 I have to close my account to ensure no additional funds are deducted. This is a complete nightmare. I will never purchase anything else online! I believe they operate under Insta Smile as well.
1.0
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Brighter Image Lab Veneer
#1256611
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Brighter image lab expects me to pay another $150 to get a replacement for veneers that they misplaced . It's been 3 months I have never received a courtesy call they froze my account because I got the BBB involved so I can't look up any information regrading my order .
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Brighter Image Lab Veneer
#1256387
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I had almost same thing happened to me with brighter images labs i $1,938.00 and i don't even have a product i sent my veneers back also to have redone several times back and forth and then when after a month goes by i check to see whats going on why i have NOT...
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1.0
Product
Brighter Image Lab Veneer
#1255684
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I ORDERED THE UPPER VENEER....ORDERED OR FEB.23....DIDN'T RECEIVE THEM UNTIL MARCH 30TH......AND OF COURSE THEY DIDN'T FIT AND WERE BULKY AS HELL...I EXPECTED A MUCH THINNER VENEER......OKAY SO I SEND THEM BACK FOR AN ADJUSTMENT...THEY PROMISED THAT IT WOULDN'T TAKE...
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Brighter Image Lab Veneer
#1249746
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They are uncomfortable. The price is much higher than advertised!! Customer service is horrible. Getting your money back us a joke! Go to a real orthodontist please!!!
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Anonymous
Bevice

Thank you so much for sharing, I was thinking about getting them but after reading your review and the other negative reviews decided to just stick with mini implants, I need ...

1.0
Product
Brighter Image Lab Veneer
#1239345
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Brighter Image Lab - Amazing results

I've used them a few times and have always had amazing service. Quality product and their reps must be well compensated as they go above and beyond.
Product
Brighter Image Lab Veneer
#1225262
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I read on the website to expect you teeth in 2 weeks. At 6 weeks, I called to inquire. They said they'd rush the order.????? at 7 weeks they came, but didn't fit. wouldn't even fit on. They fit fine, but were so white that they definitely looked fake. the company was...
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Anonymous
Jenn

https://www.ftccomplaintassistant.gov/Information#crnt

3.0
Product
Brighter Image Lab Veneer
I liked
  • Concept
I didn't like
  • Way they look and how long it takes between each step
#1200446
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Oct 2016 They promised me the moon and delivered nothing but heartache. Liars, scammer and con artists. Didn't fit. I was allergic to the material. They promised they would remake them. Then wanted me to pay another $50. I already knew the product was horrible, and...
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Anonymous
Jenn

https://www.ftccomplaintassistant.gov/Information#crnt

Anonymous
Jenn

I feel the same way. They got me for 3 grand. :(

Product
Brighter Image Lab Veneer
#1198961
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I have been wearing my upper arch veneers for two months now, and I am exceptionally pleased.At first, as is stated on the website and in the literature, they do feel bulky, and if your natural teeth are (or ever became) slightly crooked (or were missing), the fact...
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4.1
Product
Brighter Image Lab Veneer
I liked
  • Product is outstanding
#1198119
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This company has always worked on any problems i ever had a made them right people love my smile and i love brighter image lab and i will tell you right now you do not know me but i do not lie and work for this company i am just speaking my mind there sould be no bad...
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Anonymous
Rachel

I hope u r right I just ordered my top arch to do. Was debating between brighter image or instasmile

5.0
Product
Brighter Image Lab Veneer
#1190843
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