Anonymous
map-marker Philadelphia, Pennsylvania

Employee

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WE ARE A TOTAL AND COMPLETE FRAUD COMPANY!
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Loss:
$2
Pros:
  • Product was thin and fit my mouth
Cons:
  • I will tell everyone i know not to deal with them
  • Run around
  • Horrible customer service
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
russell m Lcn

have you gotten a refund? any satisfaction?

chris p Anx

Brighter Image IS AWESOME!

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Brighter Image Lab - Brighter Image IS AWESOME!

Brighter Image

I was hesitant at first because I didn't anything that so easily snaps on could be as good as "real" veneers. I think I'm a little bit of a different type case because my real teeth are in great shape and other than some space and one gap in the back from a tooth removed years ago, my regular teeth look pretty good. They're white and all of my old fillings from when I was a kid, I had removed and replaced with teeth-colored fillings.

I did want to know what it was like to have the "perfect smile" so I looked into veneers and it wasn't only the price of veneers but I had no idea that they FILE DOWN any of your real teeth and that's it... you can never get them back.

I then looked into Lumineers which are reversible - and now we're talking about (at least) $1200 PER TOOTH. Now that doesn’t include any dental work that you have to have BEFORE you get Lumineers/Veneers such as implants, root canals, crowns, etc.

By the way, “real” veneers are NOT permanent either. They are said to last 10 to 20 years, but after that 20 year mark, you’re probably going to run into issues and when it falls off, all that’s left is the nub that was filed down.

And then I found out that the entire process from start to finish would be several months and that’s with a guy that doesn’t even have bad teeth!!!!

I’m an actor and even though I wanted to try out that “perfect smile”, I wanted to be able to take something off and still have my real teeth - especially if a role called for it.

I tried out Brighter Image and they exceeded my hopes and expectations!

The quality, the comfort and how they look is just AWESOME!

As I said, my natural teeth have always had a space between (a very cute space!) my front teeth so another concern was my ability to talk and not sound too different with these on.

Honestly? It takes about two to three days for you to feel that these are just a part of your real teeth.

I highly highly recommend these, especially for anyone considering veneers/lumineers.

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Pros:
  • Customer service
  • Price
  • Product was thin and fit my mouth
Reason of review:
Good customer service
2 comments
Nile Cim

He's lying because he mentioned nothing about his customer service experience.

mack o

you are a lie teller

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MARC D Ubr

DON'T DROP YOUR VENEERS!!!!!!!!!!!!

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SO HERE IT IS NOT EVEN A MONTH AFTER RECEIVING THE VENEERS THAT TOTALED OVER 732.00 - I PLACE THEM ON THE NIGHT STAND AND THEY FELL ON THE FLOOR AND BROKE... i CONTACT THEM AND THEY DENIED THE WARRANTY BECAUSE IT TOOK PLACE OUT OF MY MOUTH... WAY TO STAND BEHIND YOUR PRODUCT - I HAVE NOT AND WILL NOT RECOMMEND THIS TO ANYONE IN THE FUTURE.. NICE AS *** WHEN YOU ORDER NOT SO NICE WHEN YOU HAVE AN SSUE
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Loss:
$732
Pros:
  • Concept of venners
Cons:
  • Warranty
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution

1 comment
russell m Lcn

have you gotten a refund? any satisfaction?

Fuck o Ioa

Bogus Product / Service

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Sure, their advertising is great and compelling. Do yourselves a favor and don't waste YOUR time or YOUR money with them
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Cons:
  • Too many to list
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
russell m Lcn

have you gotten a refund? any satisfaction?

Belvin Fvn

Even if they don't make your veneers, you can't get your money back.

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I understand "no refunds" in the T&C, but when a client states he/she cannot afford to proceed with the procedure, and all that has been sent to the client is a box of "stuff," no veneers made, nothing shipping back in to BIL- the *remainder* (second cost) of the full amount should be reimbursed to the client. I basically paid money for something I cannot use and now they took an *additional* $700 for the remainder of the project that I'm not getting anything for in return. That's fraudulent business practice, as far as I'm concerned. I cannot complete this transaction as I have medical needs for the money, and cannot recoup it as they say "no refunds." So it's basically like paying upfront for a cake, then they take the remainder of the money and even though your party got cancelled, they still take the additional money for the cake... and you get no cake. Makes zero sense. I even offered to mail back the boxes they sent, as nothing within them has been opened.
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Loss:
$700
Pros:
  • Concept
Cons:
  • Taking the money for product they never sent
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Price reduction

1 comment
Deeanna Rsy

I completely agree, the veneers do not even begin to be made until the second payment is in full. Then they proceed to make the veneers if you pay half and cannot continue to pay the rest they should refund the firs payment

Michael C Psl

Bad product

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The product was loose and they broke just pass the 90 warranty and we took the option for the extra warranty that they didn’t process when we sent molding back in and every I call and try to got something taken care of about them and want to speak with management they are always in a meeting and I never get a call back so unless you like wasting money don’t use these people at Brighter Image
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susana p Aij
map-marker New York, New York

Reviews

after reading these reviews I would not order from these scammers and what they have done to these poor people and took their money what a bunch of crooks do not order and get scammed
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Reason of review:
bad reviews
Anonymous
map-marker Washington, District Of Columbia

A Great experience with Image

I have many broken teeth and need new ones and brighter image came thru for me.
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Pros:
  • I like the entire process
Reason of review:
Good quality
Mike z Euw

Thank you!

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Brighter image is amazing fast friendly and the product is great. Thank you à
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Todd S Ozg
map-marker Memphis, Tennessee

Permanent dentures

When I was 27 I was diagnosed with endocarditis they told me that my canine got infected and into my bloodstream before they did my open heart surgery they made me go get 23 teeth removed at a oral surgeon I'm on my third pair of dentures how much does it cost for dental implant at a permanent
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Donna D Pae
map-marker Tunkhannock, Pennsylvania

Experience

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This will be my third lower veneer I have ordered. They usually last about 3-4 years. They fit perfectly and I eat with them and wear them every day. The color matches perfectly with my top teeth and I would recommend these to anyone that is self conscious of the way their own teeth look. Happy
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Pros:
  • Product was thin and fit my mouth
  • That laurie helped me save money
Cons:
  • Cost so much more to rush them
Reason of review:
Good quality
3 comments
Nile Cim

Donna D.What do you have to say to the many of people who have been scammed by these individuals. There are plenty of comments and reviews from the people who have been ripped off for thousands.

I think that it is a dam shame that ugly Bill expects for people to even make their own impression then don't have to skill to straighten out the wrinkles that the impression have left right in the middle of a front tooth. Bill states that whatever impression you send will be the image that it makes, yet when he sees that a wrinkle should not be in the middle of the tooth surface and does not have to common sense to correct the wrinkle and expect for people to do their own impressions.

He is holding his patients responsible for their own mistakes and charging them for professional products that he does not correct if they are not right. He is a stupid reptile.

russell m Lcn
reply icon Replying to comment of Nile Cim

I contacted the Texas Attorney General. Texas Attorney General

Shaquila Fua

Wondering.... did you get paid by BIL.

I got mine yesterday already scratches on them I’m pissed off!

I am not sure how I feel about them yet. I think they look fake AF but that’s just me.

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Crystal H Sue

The Finance Company MSC Development.

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So I have received my veneers, and I am quite happy with them. However, I find it strange that the finance company has no website in which to look up how many payments are owed. I contacted Brighter Image Lab, and they told me I'd have to email the company at financing@***.com. I have received no answers, there is no customer service number to call. They won't return my emails. I can't login to the financing website. I feel like I'm getting scammed and that I'll have to close my bank account just to get any answers from them. It's ridiculous, and shoddy customer service.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
russell m Lcn

I contacted the Texas Attorney General. Texas Attorney General

Anonymous

A lot of money spent NO VENEERS!

I put a lot of money into these veneers and have not recieved them the customer service is horrible and this was my last chance at doing something for my teeth! I’m regretting it!!
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Joe v Dnp

Great

I think these bad reviews are put pn here by dentist who are losing alot of money by *** everyine that walks through their doors. Like
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2 comments
Guest

Actually, you can fix your teeth the right way for MUCH less than what this scammer tells you. Dentists don't really care if you want to pay for plastic teeth covers.

At some point, everything you covered up will break more, get infected and be more expensive to put back together. There's no magic pill.

Don't forget to take your teeth covers out before you eat on that date or business lunch! Ridiculous...

Eythan Hff

Dentists really don’t like it when regular people find a way to temporarily fix their teeth. It robs them of $20k. That’s a good reason to post a bunch of fake reviews.

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mack o

DONT BUY YOU WILL GET A BAD PRODUCT

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I saw the add However had a snap on smile made several years ago from den mat The top ridge had to be remade several times And my dentist is top quality I called their corporate office probably 20 times Even spoke their president Robert Cartageano All he cares about is money $$$ Its all about corporate against the consumer *** i am not ever and Brighter is 100 worse they wont warranty the smile if et and they break too bad and the finance option is a total scam send them 400 up front and then you may apply for finance and also their might be additional deposit Do your own impressions no way all i can say is *** low life company
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Loss:
$1
Cons:
  • Total scam
Reason of review:
Bad quality

Preferred solution: go out of business

1 comment
russell m Lcn

I contacted the Texas Attorney General. Texas Attorney General

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