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1.7 Based on 25 reviews
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  • Customers like
    • Product on website 2
    • Price 2
    • Product was thin and fit my mouth 1
  • Customers don't like
    • Terrible quality 7
    • Product never fit my mouth 5
    • Terrible veneer looks like trash 4

They are ***!!! Wast of money!!! Go to a dentise and get real work done on your teeth!!!

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Poor quality..total ripoff..awful employees..no one helpful. Director ignors all problems issues and emails. They kept my money and i have NOTHING

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just an FYI to anyone who needs it...the director of this sorry company is named Bil Watson, he is on facebook...feel free to message him...and his email is info@71white.com...lets flood him with emails!!! something has got to be done and people need to be taken care of and treated with respect! you can send an email to heather wiggins, accounting@brighterimagelabs.com, and to michelle mathison at sales@brighterimagelabs .com... spread the word!... Read more

Was this review helpful? 0 2

wow, i am in the same boat. they said they could make a veneer for me...sent them my pictures, they sent me at least 5 or 6 of them...some i didnt even ask to get remade..i have been fighting with them for a year. Laurie, Heather Wiggins, Michelle Mathison, and the DIRECTOR of the company...which took a year for them to even tell me his name, i actually got it from the BBB in Fort Worth texas. i filed a complaint. alot of good that did. i have... Read more

Was this review helpful? 2 0

if i wrote on here everything i have sent to Laurie, Heather, Michelle...i would have to write a book. This has been going on for a year now...they NEVER made ONE veneer that even came close to fitting me..i ended up needing braces, and was told by them that i had "altered" my teeth...i have sent letters back and forth to the BBB in Texas...nothing done..The director of this company is Bill Watson, I have called and emailed at least 50 or more... Read more

Was this review helpful? 4 0

Hello everyone my name is ESTHRR TODD abd i called brighter image lab about veneers i sent pictures first ,because my teeth are crooked so i sent pictures before purchase, i was assured i could be fitted September 2014 needless to say after 2nd attempt of veneers i knew I was a special case and could not be fitted , I started asking for my money back,guess what, its now October 2016 no veneers and no money back ,you... Read more

Was this review helpful? 0 1

This company Gave fedex the incorrect address for my delivery twice if I didn't contact the company I would of never of received the impressions or my actual $1000 veneers I had to find out from fedex and then inform brighter image of their mistake and the woman didn't apologize either time this happened this is a mistake on their end and they didn't even apologize for it I've seen reviews saying their customer service is top notch and I 100%... Read more

Was this review helpful? 0 1

paid for upper veneers, sent back for adjustments which i had to pay to do... came back still not right. they had me do new molds..sent them back again..came back worse then the first time... this company stinks!I asked for a refund. was told to email the accounting, so i emailed them twice. Havent heard anything from them and it has been months. They are a BIG fake.. DO NOT buy from them!!!They are horrible and they keep putting you off when... Read more

Was this review helpful? 4 6

I got mine.very sad.don not fit.look fake.this produt is terrible. Don not know what to do Read more

Was this review helpful? 3 0

I hate to break it to you but there is not a refund policy and Brighter Image Lab makes that abundantly clear in the beginning so don't act like you didn't know that! This is custom work, there are no refunds when purchasing custom work!! If you didn't like your veneers either you didn't do the impressions right, or BIL would have made adjustments and let you retake your impressions and would have made you a completely new veneer FREE OF... Read more

Was this review helpful? 7 10
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