Brighter Image Lab - Larceny After Trust
On 1-19-11 I purchased and paid for Brighter Image Dental Lab, Press-On Veneers.Today is 7-12-11 and I still have not received the product.
When I purchased I was assured at their website and verbally,on the phone, that I would be completely satisfied or I would receive a refund. They never gave a delivery date but said I would have them soon. I have ask for refund, as it has been six (6) MONTHS, but I have received no response. Sales manager/director, Laurie, sooo sweet and promises(lie) and promises(lie) but NEVER delivers on anything she says.
I sent an email to Bill, Pres./Director, but no response is his method also. They have now changed their policy to a NO REFUND after order, but I ordered when a refund was guaranteed.
They practice such divisive/fraudulent methods that they need authorities to come down on them and put a stop to it.What kind of business thinks it is acceptable to take your money, deliver nothing and then just ignore any requests for a refund?
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